Privacy Policy
Last updated: May 1, 2025
1. Information We Collect
We collect information you provide directly (name, email, password) when creating an account, as well as usage data (tour events, page views within the Service) to operate and improve the Service.
2. How We Use Your Information
We use your information to provide and improve the Service, send transactional emails (account confirmations, billing receipts), respond to support requests, and ensure security and prevent fraud.
3. End-User Data
When you embed the DoBeacon SDK on your website, DoBeacon may collect anonymized interaction data (tour step completions, click events) about your end users. This data is used solely to power analytics within your DoBeacon account.
4. Data Sharing
We do not sell your personal data. We share data only with service providers who help us operate the Service (hosting, payments, email), and only to the extent necessary. All third-party providers are required to protect your data.
5. Cookies
We use cookies to maintain your session and remember your preferences. The DoBeacon SDK may set a cookie on your visitors' browsers to track tour completion state. No advertising or tracking cookies are used.
6. Data Retention
We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.
7. Security
We use industry-standard measures (encryption in transit, hashed passwords, access controls) to protect your data. No system is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the address below.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a notice in the Service.
10. Contact
For privacy-related questions, contact us at hello@dobeacon.com.