Knowledge Base
Guides, playbooks, and strategies to master your digital adoption journey.
Learn
Latest insights & guides
Why a Bad Offboarding Process Is Secretly Destroying Your Employer Brand
Companies invest heavily in onboarding, but often neglect offboarding. We'll explore why a well-managed exit process is critical for your employer brand and attracting top talent.
Building a Culture of Continuous Learning Without Burning People Out
Discover how leading teams foster continuous learning not with overwhelming mandatory sessions, but through small, in-context moments that empower employees.
All articles
The Silent Struggles of Async Onboarding: 3 Failure Modes and How to Conquer Them
Remote teams face unique challenges bringing new hires up to speed without in-person contact. We'll dive into the three most common async onboarding failure modes and show you how distributed-first companies tackle them head-on.
Interactive Guides vs. Static Documentation: Which Actually Works for Staff Training?
When it comes to training your team on new software or processes, the choice between traditional documents and interactive guides isn't always clear-cut. We'll explore when each format shines and when it falls short.
The ROI of Good Employee Onboarding: What the Data Actually Shows
Poor employee onboarding costs businesses millions in turnover and lost productivity. We'll break down the measurable impact and show you how to build a compelling business case for investing in better onboarding.
Time-to-Productivity: The Hidden Metric That Makes (or Breaks) Your Onboarding
Most companies don't measure the true success of their onboarding: how quickly new hires become truly productive. We'll show you why this metric is crucial and how to calculate it effectively.
Onboarding vs. Training: Why Confusing Them Leaves New Hires Lost
Many companies mistakenly conflate onboarding and training, leading to overwhelmed new hires and a slow ramp-up to productivity. Understanding the clear distinction is key to a successful first 90 days.
From Static SOPs to Dynamic Doers: Turn Your Knowledge Base into Live Interactive Training
Uploading a PDF isn't training. Learn how to transform your knowledge base documents into engaging, interactive training experiences that drive real behavior change and compliance.
Build
Step-by-step tutorials
How to A/B Test Your Onboarding Tours with Beacon's Analytics
Learn how to define success metrics, set up a simple A/B test for your Beacon onboarding tours, and use our analytics to boost completion rates.
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Build a Product-Led Onboarding Flow in 30 Minutes (No Code Required)
Learn how to design and deploy a self-serve onboarding sequence that guides new users to their "aha!" moment fast, without writing a single line of code.
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Embedding Video in Beacon Tours: Show, Don't Just Tell
Sometimes a screenshot just won't cut it. Learn exactly how and when to embed video into your Beacon product tours, covering everything from YouTube to Loom clips, to make your guidance crystal clear.
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Automate Staff Onboarding: Group-Based Training Assignments in Beacon
Say goodbye to manual training assignments. Learn how to set up group-based automation in Beacon so new staff get the right training the moment they join a team.
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Turn PDFs into Interactive Tours: Generate Steps with Beacon's AI
Tired of manually translating SOPs into training? Upload any PDF or text document to Beacon and let our AI draft interactive tour steps automatically. Here's how to streamline your onboarding and staff training.
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Assign and Track Staff Training Tours in Beacon for Rock-Solid Compliance
Streamline your internal training and compliance workflows. Learn how to assign Beacon tours to staff, set due dates, and track completion with immutable audit evidence.
View guide →Compare
Considering alternatives?
5 Questions to Ask Any Product Tour Vendor Before You Buy
Evaluating product tour software can feel like navigating a minefield of marketing fluff. These five hard-hitting questions cut through the noise to reveal which tools truly deliver.
Read comparison →Comparison guideWhat "No-Code" Really Means in Product Tour Software (and Why It Matters)
Every product tour tool claims 'no-code,' but what does that actually mean for setup, building, and deployment? We cut through the marketing jargon to show you the real differences between Beacon, WalkMe, Appcues, and Userpilot.
Read comparison →Comparison guideIntercom Product Tours vs. Beacon: Why You Might Need More Than ‘Good Enough’
If you're already using Intercom, its product tours might seem like an easy choice. But when do they fall short, and why might a dedicated tool like Beacon be a better fit?
Read comparison →Comparison guideBeacon vs Userpilot: The Feature-by-Feature Breakdown You Actually Need
Evaluating product tour tools? Userpilot and Beacon often come up, but they're built for surprisingly different needs. Let's compare features, pricing, and where each truly shines.
Read comparison →Documentation
Everything you need to get started
Full guides, API references, and tutorials are available after signing in. Here's a preview of what's inside.
Chrome Extension
Build tours on any website — no code required
Install the DoBeacon Chrome Extension and start capturing steps on any page, including third-party tools like Salesforce or HubSpot.
- Point-and-click step capture
- Works on any website
- Live preview while building
- Edit existing tours in-place
SDK & npm Package
Drop into any web app in one line
Install via npm or a script tag. Auto-initialises from your project key. Full API for custom triggers, user identification, and events.
// npm
npm install @dobeacon/sdk
// or script tag
<script src="dobeacon.min.js"
data-project-key="pk_live_…">
</script>
DoBeacon.init('pk_live_…');
DoBeacon.startTour('tour-id');SDK reference →Dashboard
Manage everything from one place
A full graphical interface to create and edit tours, manage team access, track analytics, and configure your workspace — no terminal required.
- Visual tour builder
- Team roles & permissions
- Analytics & completion tracking
- CSS customisation system
Ready to dive deeper?
Full documentation, code examples, and step-by-step guides are available inside your DoBeacon account.