Knowledge Base
Guides, playbooks, and strategies to master your digital adoption journey.
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Latest insights & guides
The Silent Metric: Acknowledgment vs. Completion in Compliance Training
We often track training completion, but for compliance, simply finishing isn't enough. The true gold standard is auditable acknowledgment—a critical distinction for SOC 2 and ISO 27001.
Escape the Drudgery: How to Design Compliance Training Your Team Will Actually Remember
Compliance training often falls flat because it's designed for auditors, not for human memory. We explore how shifting focus can transform dreaded annual reviews into genuinely effective learning experiences.
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Step-by-step tutorials
SOC 2 Audit Ready: Exporting Immutable Training Evidence from Beacon
When your SOC 2 auditor asks for proof of staff training, you need clear, immutable evidence. This guide shows how Beacon's compliance reporting delivers exactly what they're looking for, in a few clicks.
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Building SOC 2-Ready Compliance Courses: Sequential Training with Beacon
Learn how to create structured, sequential compliance training courses with Beacon, ensuring staff complete essential modules in the right order for robust audit evidence.
View guide →Compare
Considering alternatives?
Before You Buy: 10 Critical Questions for Your Product Tour Software Checklist
Evaluating product tour tools like WalkMe, Appcues, or Beacon? Don't sign a contract until you've answered these 10 critical questions.
Read comparison →Comparison guideDigital Adoption Platform vs. Product Tour Tool: Do You Actually Need a DAP?
DAPs were built for large enterprises with dedicated budgets and complex implementation needs. For most teams, a simpler, faster product tour tool like Beacon is a better, more cost-effective fit.
Read comparison →Documentation
Everything you need to get started
Full guides, API references, and tutorials are available after signing in. Here's a preview of what's inside.
Chrome Extension
Build tours on any website — no code required
Install the DoBeacon Chrome Extension and start capturing steps on any page, including third-party tools like Salesforce or HubSpot.
- Point-and-click step capture
- Works on any website
- Live preview while building
- Edit existing tours in-place
SDK & npm Package
Drop into any web app in one line
Install via npm or a script tag. Auto-initialises from your project key. Full API for custom triggers, user identification, and events.
// npm
npm install @beacon/sdk
// or script tag
<script src="beacon.min.js"
data-project-key="pk_live_…">
</script>
Beacon.init('pk_live_…');
Beacon.startTour('tour-id');SDK reference →Dashboard
Manage everything from one place
A full graphical interface to create and edit tours, manage team access, track analytics, and configure your workspace — no terminal required.
- Visual tour builder
- Team roles & permissions
- Analytics & completion tracking
- CSS customisation system
Ready to dive deeper?
Full documentation, code examples, and step-by-step guides are available inside your DoBeacon account.