Knowledge Base
Guides, playbooks, and strategies to master your digital adoption journey.
Learn
Latest insights & guides
Build SOP Training Your Team Will Actually Follow (And Remember)
Tired of SOPs gathering digital dust? We'll show you how to build training programs that meet your team where they are, making learning an integrated part of their daily work.
Beyond the Buzzword: Designing a 30-60-90 Day Onboarding Plan That Actually Works
A 30-60-90 day plan is a fantastic framework for new hires, but only if it's packed with specific, measurable actions. Learn how to transform your generic onboarding plan into a powerful roadmap for success.
All articles
The 5 Stages of Employee Onboarding Most Managers Overlook
Most onboarding programs front-load information and call it a day, leaving new hires overwhelmed and unproductive. We've outlined a five-stage framework that actually accelerates engagement and skill development.
Why Your Product Onboarding Isn't Sticking (And How to Fix It)
Often, features aren't adopted not because they're bad, but because users aren't shown their value at the precise moment they need it. We explore why traditional onboarding fails and how to build more effective, sticky experiences.
What Product Adoption Actually Means (and The One Number You Should Track)
Many product teams confuse activation with adoption, leading to misleading metrics. We'll clarify the real difference and reveal the single most important number to track for true product success.
When Low Feature Adoption Isn't a Product Problem, But a Training Opportunity
Only 20% of your users touched that brand-new feature? Before you rush back to the drawing board, consider if the real issue is clarity, not design.
The Paradox of Power: Why Enterprise Software Often Fails at User Onboarding
Salesforce, SAP, Workday — these powerful tools are essential for business, yet their user onboarding can feel like a maze. We'll explore why this happens and how you can take control of your team's training, even without access to the software's source code.
The Silent Metric: Acknowledgment vs. Completion in Compliance Training
We often track training completion, but for compliance, simply finishing isn't enough. The true gold standard is auditable acknowledgment—a critical distinction for SOC 2 and ISO 27001.
Build
Step-by-step tutorials
SDK Deep Dive: Crafting Seamless Onboarding Flows with Beacon
Integrating product tours directly into your web application is straightforward with Beacon's SDK. This guide walks developers through setting up the SDK, identifying users, and triggering multi-step onboarding flows programmatically.
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Install Beacon with Google Tag Manager: No Dev Required
Get Beacon's interactive product tours running on your site in minutes using Google Tag Manager. This guide shows you how to add the SDK without touching your codebase, empowering your marketing or operations team.
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Build Your First Beacon Product Tour in Under 10 Minutes (No Code Required)
Forget complex setups and endless code. I'll walk you through building your very first interactive product tour with Beacon, from signup to live deployment, in less than 10 minutes.
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Where Your Product Tour Breaks Down: Using Beacon Analytics to Pinpoint Drop-offs
You've built an onboarding tour, but users aren't completing it. Beacon's step-level analytics show you precisely where they're bailing and how to fix it.
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Beyond SEO: How to Engineer Your Web App for Autonomous AI Agents
AI agents don't see your beautiful UI. They parse underlying code. Learn how to optimize your web applications for machine-readability, from the Accessibility Tree to WebMCP, to ensure AI agents can understand and interact with your site reliably.
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Boost Sales Productivity: Train Your Team Inside HubSpot with Beacon's No-Code Tours
Train your sales team directly inside HubSpot with interactive, guided tours they can replay anytime. Learn how Beacon's Chrome Extension makes this possible without touching a line of HubSpot's code.
View guide →Compare
Considering alternatives?
Why WalkMe Customers Switch (and What They Find on the Other Side)
We've spoken to dozens of teams who left WalkMe. They reveal a consistent set of pain points driving their decision, and what they gained by switching.
Read comparison →Comparison guideWhen WalkMe Is the Right Choice (And When It’s Not Worth the Headache)
WalkMe is a powerhouse, but for many teams, its enterprise-grade features come with an 'enterprise-level' price tag and complexity that simply isn't necessary. Let's break down when it's genuinely worth the investment, and when a simpler, faster tool like Beacon can get you the same outcome.
Read comparison →Comparison guideBeacon vs WalkMe: An Honest Comparison for 2026
Evaluating product tour tools? WalkMe offers immense power, but often at a cost of complexity, time, and budget. Here’s how Beacon stacks up for teams who need results without the enterprise overhead.
Read comparison →Comparison guideWhy Beacon's Chrome Extension Unlocks Third-Party App Training Others Can't Touch
Most product tour tools can't help when you need training on SAP, Salesforce, or Oracle. Beacon's Chrome Extension approach changes that, delivering no-code, auditable tours on any website.
Read comparison →Documentation
Everything you need to get started
Full guides, API references, and tutorials are available after signing in. Here's a preview of what's inside.
Chrome Extension
Build tours on any website — no code required
Install the DoBeacon Chrome Extension and start capturing steps on any page, including third-party tools like Salesforce or HubSpot.
- Point-and-click step capture
- Works on any website
- Live preview while building
- Edit existing tours in-place
SDK & npm Package
Drop into any web app in one line
Install via npm or a script tag. Auto-initialises from your project key. Full API for custom triggers, user identification, and events.
// npm
npm install @dobeacon/sdk
// or script tag
<script src="dobeacon.min.js"
data-project-key="pk_live_…">
</script>
DoBeacon.init('pk_live_…');
DoBeacon.startTour('tour-id');SDK reference →Dashboard
Manage everything from one place
A full graphical interface to create and edit tours, manage team access, track analytics, and configure your workspace — no terminal required.
- Visual tour builder
- Team roles & permissions
- Analytics & completion tracking
- CSS customisation system
Ready to dive deeper?
Full documentation, code examples, and step-by-step guides are available inside your DoBeacon account.